Napoleon Bonaparte said: “A leader is a dealer in hope.” Now – more so perhaps than ever before in living memory – with the spectre of dark economic days lying ahead – you need to be a leader of your firm.
Of course, you are the person in charge of your future. But more importantly, your staff and your clients will be looking for you to take the lead and demonstrate that you have planned where you are going. They will be looking to you to be the light that shows them the right path to take in these confusing times.
Your clients will be coming to you for much the same reasons. They are also going through difficult times and they are looking to you for trust, assurance and vision.
Trust in your staff to achieve the goals that you set out for them – but be the one who knows what the game plan is. Bring people into the solution. Set daily, weekly and annual goals for yourself and hold yourself accountable for your actions (or inaction, as the case may be).
Draw people into your vision and keep describing where everyone is headed. Most importantly, hold yourself to a higher standard than you hold anyone else. The staff will recognize this and appreciate it.
Take a few moments of time and read some great inspirational books that deal with professionalism and leadership, such as David Maister’s True Professionalism:
The problem, clearly, is not in figuring out what to do. Rather, the problem is to find the strength and courage to do what we know to be right.
Leadership is a learned art – read, watch others and learn from their example. Mostly though, set an example – this is needed more so now than ever before.