Keep a “Happy Client Folder”

I’m sorry if this sounds like a cheesy idea, but it’s a good one nonetheless.

There will be inevitable slings and arrows in the life of any professional. Hopefully, the good days will outnumber the bad.

Some days,  you may need a positive reminder, though

Thankfully, there will always be clients who are good enough to let you know that they feel you’ve done a good job, that they are happy with the results you’ve achieved, and that they truly appreciate your hard work and good service.

For the last little while, I’ve been copying all those thank you emails to what I call my “Happy Client Folder” on my iPhone.

It’s nice to know that in one, easily available repository, there is a collection of kind words, gratitude, and acknowledgement of a job well done.

So that brings me to today’s tip: Maintain your own Happy Client Folder. It will always be there at your fingertips as reminder that your work is appreciated and your successes have not gone unnoticed

One day, you may be glad it’s there.

Wishing all of our readers much joy and happiness in the festive season.

Garry J. Wise, Toronto

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