Tag Archives: best practices
Kick Procrastination to the Curb!
Interruptions Are Just a State of Mind
“Life is a series of interruptions interrupted by interruptions” is a quote that we had always attributed to John Lennon, but that may be apocryphal.
Anyone who has …
Know the Real Score: Survey Your Clients Regularly
The short opinion survey is one of the easiest, cheapest, and least used client development tools available to the law firm.
In a 1995 Harvard Business Review article entitled “Why …
Breakdown Your Accounts Receivable
In what condition are your accounts receivable?
While your total accounts receivable number from your accounting system tells you the total amount of money owed by your firm’s clients, your …
Building Blocks of Time
Overcoming Fee Resistance
This is a guest post by Gerry Riskin of Edge International on overcoming fee resistance with a client.
The first step in convincing a client of your value is to …
Document, Document, Document!
A well-documented file is critical to the successful defense of a malpractice claim against you. In documenting your file, prepare and retain detailed notes from meetings, relevant conversations and of …
