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Posts Tagged ‘client satisfaction’

Overcoming Fee Resistance

This is a guest post by Gerry Riskin of Edge International on overcoming fee resistance with a client.

The first step in convincing a client of your value is to have confidence in yourself and the fees you charge.

Consumers want the very best price for any given product or service.  As a lawyer, you suggest a fee. Your client looks at you and says, “Gee, that’s a lot of money. It’s really a lot more than I had budgeted for, and I’m really concerned about that.” Or perhaps, “My CEO is concerned about our legal budget. Is there a …

Posted in: Practice