Look Far as Well as Near

Today’s Tip”: Look far afield.

When looking for articles from a medical journal I was reminded about the excellent service offered by the National Library of Australia. Their coordinates are:

Document Supply Service
National Library of Australia
Canberra ACT 2600
Enquiry Hotline: 1800 235 627
http://www.nla.gov.au/document-supply-services/contact

A recent fee for service item was sent to me with unbelieveably excellent turn around time which saved a one hour trip to the off site storage facility of my local University library.  Their catalogue linked web request form and credit card payment process is well thought out and very efficient. Weighed against my hourly rate, the client saved 50% on the cost of this necessary item, and my internal client got the document faster than if I had physically retrieved it.

Don’t be afraid to look far as well as near.