And the Numbers Show… (Part 2)
(Missed Part 1 of this series? Read it here: Being Efficient Doing the Wrong Tasks = Not Being Efficient)
So Why Are Lawyers Spending So Much Time On Administrative Tasks?
To start, in Time to Work Workflow Technology into the Law Firm Arsenal, Eric Wangler states:
Initially when the market shifted, firms turned to cutting administrative staff to decrease their costs. However, it was soon clear that this type of short-term solution had significant drawbacks. The remaining support staff were expected to do the same amount of work with fewer people, leading to increased stress and compromised work …