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Archive for ‘Practice’

Breakdown Your Accounts Receivable

In what condition are your accounts receivable?

While your total accounts receivable number from your accounting system tells you the total amount of money owed by your firm’s clients, your accounts receivable report should be aged 30, 60 and 90+ days to give you greater information of the state of your receivables.

The 2008 Juris Law Firm Economic Survey from LexisNexis (the last date for which we have such a survey – they are no longer being published – a great loss as these surveys were very detailed and informative) shows that ‘days fees outstanding’ for accounts receivable in 2008 …

Posted in: Practice

Overcoming Fee Resistance

This is a guest post by Gerry Riskin of Edge International on overcoming fee resistance with a client.

The first step in convincing a client of your value is to have confidence in yourself and the fees you charge.

Consumers want the very best price for any given product or service.  As a lawyer, you suggest a fee. Your client looks at you and says, “Gee, that’s a lot of money. It’s really a lot more than I had budgeted for, and I’m really concerned about that.” Or perhaps, “My CEO is concerned about our legal budget. Is there a …

Posted in: Practice

QR Codes Can Help Grow Your Practice

At the Taste of TECHSHOW Dinner that we hosted back in April, one of the attendees, Kenneth Prochnow, a lawyer from Palo Alto, California, produced his business card, which was imprinted with a QR code. A couple of the more tech-savvy people at the table had QR code readers on their smartphones, and were quickly connected through this little code with Ken’s firm’s facebook fan page.

For those of you who as yet are only peripherally aware of QR codes, they are those little squares full of black and white squiggles that are starting to show up in …

Posted in: Practice

Document, Document, Document!

A well-documented file is critical to the successful defense of a malpractice claim against you. In documenting your file, prepare and retain detailed notes from meetings, relevant conversations and of instructions received. Keep copies of emails (and attachments) associated with the file. When your client refuses your advice, document this in writing to your client and your file. Send regular status updates and always use file closing letters confirming the end of representation. Keep your personal notes and all relevant documentation when culling a file.

If, at any time, your client wants the file transferred to another lawyer, or made …

Posted in: Practice