This is a guest post by Gerry Riskin of Edge International on overcoming fee resistance with a client.

The first step in convincing a client of your value is to have confidence in yourself and the fees you charge.

Consumers want the very best price for any given product or service.  As a lawyer, you suggest a fee. Your client looks at you and says, “Gee, that’s a lot of money. It’s really a lot more than I had budgeted for, and I’m really concerned about that.” Or perhaps, “My CEO is concerned about our legal budget. Is there a …

One of the best ways to maintain a relationship with clients once the initial matter is over is to contact them regularly with information that will be of interest to them along with subtle guidance that lets them know that - whatever their next problem - you should be their first phone call.

Eric Mazzonne advises moving to Google Chrome as your browser of choice.

At the Taste of TECHSHOW Dinner that we hosted back in April, one of the attendees, Kenneth Prochnow, a lawyer from Palo Alto, California, produced his business card, which was imprinted with a QR code. A couple of the more tech-savvy people at the table had QR code readers on their smartphones, and were quickly connected through this little code with Ken’s firm’s facebook fan page.

For those of you who as yet are only peripherally aware of QR codes, they are those little squares full of black and white squiggles that are starting to show up in …

A well-documented file is critical to the successful defense of a malpractice claim against you. In documenting your file, prepare and retain detailed notes from meetings, relevant conversations and of instructions received. Keep copies of emails (and attachments) associated with the file. When your client refuses your advice, document this in writing to your client and your file. Send regular status updates and always use file closing letters confirming the end of representation. Keep your personal notes and all relevant documentation when culling a file.

If, at any time, your client wants the file transferred to another lawyer, or made …

Here’s another tip from the Taste of  ABA TECHSHOW 2011 dinner that Dave and I hosted earlier this year.  This tip comes from Allen Howell, Director of Career Services at the Thomas Goode Jones School of Law of Faulkner University.

Allen’s tip is to make maximum use of your local law school’s interns.  He states that they can help with legal work and provide welcome insight into what is new, not to mention that you’ll be helping to mentor a potential new lawyer.  Sort of seeing the world through new eyes….…

Catherine Sanders Reach advises lawyers to have two facebook pages - one for personal use and one for professional stuff. This way you can separate out your personal and professional lives.

"Do you jump from one task to the next without ever finishing? You may want to try the Pomodoro Technique of getting work done.

People who are regularly bombarded with streams of email do not pay attention. Turn off all notifications that an email has arrived in order to structure your work and devote uninterrupted time to the important tasks of the day.

Being more thoughtful, courteous and deliberative when you leave a voice mail message, particularly one for a client, can do wonders to make that client believe he or she has chosen the right attorney – and to recommend you to others.