Commit to Change
In talking to hundreds of law firms, I am struck by a common theme.
Many of these firms have tried to implement change, only to be faced by staff (i.e. lawyers in most, but not all, cases) who refuse to go along with the change and still do things the old way.
What may be right for them (after all, the resisters don’t have to learn anything new and can continue to work as they always did) is almost always against the interests of the firm. The firm ends up maintaining dual systems (and doubling the …