September has arrived, ushering in a new season, and, after our summer reprieves, the beginning of a new work cycle.

Whether you are a sole practitioner, a new lawyer, or the managing partner at a large firm, September is also an optimal time for big-picture reflection, planning and setting new goals.

On a smaller scale, however, it occurs to me there are a few simple  things we can all do that could be as positively impactful on our professional successes (and satisfaction) as the most elaborate of strategic plans.

In that vein, here are my tips for September:

1. Help make

♫ One ringy-dingy…two ringy-dingies…♫

Ernestine/Miss Tomlin (Lily Tomlin on Rowan and Martin’s Laugh-in).

How long should you wait before you return a telephone call?  According to Debra J. Schmidt, Loyalty Leader:

“Returning phone calls used to be a common courtesy. Now, busy people claim they don’t have the time. I don’t buy that excuse. I’ve found that the most successful, busy people I know are the ones I can rely on to return my call the same day. It’s a matter of setting priorities.”

Indeed! What could be …

Today’s tip is for health care practitioners whose patients are involved in litigation.

We recognize that it might be natural, and even good practice, for medical practitioners to ask their patients how their lawsuits are going.

Particularly for those practitioners who provide counselling, these discussions may be essential to your work.

Lawsuits can weigh heavily upon the psyches of those who find themselves involved in the legal system. The litigation itself can be very foreign and stressful. The future may in a very real way hinge on the outcome of their lawsuits. There may even be stressful issues between your …

♫ Cell phone’s dead
Lost in the desert
One by one…♫

Lyrics and music by Beck Hensen.

[Image courtesy of holohololand at FreeDigitalPhotos.net]

Having just returned from a long tenting camping vacation where my Blackberry was dead for most of the trip, I thought I would pass along some tips on how to avoid the kind of experience that I just went through.

Notwithstanding that we were travelling with both an iPhone and a Blackberry and charging them equally in the vehicle when on the road (courtesy of having USB connectors that …

Windows 10?  Yawn.

If nothing else, the imminent launch of the new Windows OS gives us opportunity again to wonder why the Powers-That-Be at Microsoft continue to fail to grasp the obvious:

In terms of user interface, they got it right – with Windows XP.  Its been mostly downhill from there.

XP set the gold standard for user satisfaction.  That seminal OS would probably still have many millions of added, happy home and office users if the company hadn’t eliminated support for it a bit more than a year ago.

At its front-end, Windows 7 represented fairly lateral change …

♫  Snap, what a happy sound
Snap is the happiest sound I’ve found
You may clap, rap, tap, slap but
Snap… makes the world go round…♫

Lyrics and music by Moosebutter.

Continuing with the theme of technology that just works, I would be remiss if I didn’t mention the Fujitsu ScanSnap iX500.

This little scanner punches way above its weight.  In fact in the years that I have been talking about scanners and going paperless, no one has ever said that they have regretted purchasing one of the ScanSnap line of scanners.  They have been a hit with …

♫  He ain’t no drag 
He’s got a brand new bag… ♫

Lyrics, music and recorded by: James Brown.

This post continues the ‘no brainer’ posts about technology.  This time it is about a bit of technology that most people don’t put much thought into, I suspect, namely their computer laptop bag.

Now some people will say that a bag is a bag is a bag.  I am not one of them. In fact I can say that I am quite particular about my bag.  I had a nice laptop bag given to me by our local Continuing …

The Wall Street Journal, of all places, had a feature this week on the increasing prevalence – and acceptance – of mindfulness training for lawyers.

In Lawyers Go Zen, With Few Objections, writer Jacob Gershman delivers more than just a clever headline.  He focusses on the enhanced listening skills that can be developed through mindfulness techniques.

I don’t have much personal expertise in this area, but I do have the luxury of deferring on this topic to my significant other, Toronto marketing consultant Sandra Bekhor, who has completed mindfulness training.

She notes:

“Sharper listening skills will make

I’ve previously blogged at Slaw Tips on the virtues of using Siri’s dictation functions to draft letters, emails and other documents typically created in day-to-day legal practice.

In short, dictation with Siri has increased my productivity, precision  and the overall quality of my work product.

For those who are similarly inclined, I wanted to share a great list of Siri commands that can be used for punctuating as you dictate.  With kudos and credit to iPhone Tricks, here is a partial excerpt:

Punctuation and Commands

Below you can find an extended list of punctuation and commands that iPhone’s voice recognition

♫ I just want the simple things..♫

Lyrics, music and recorded by Miguel.

This post continues the theme of innovative  technology for lawyers.  John Heckman, a legal technology consultant for whom I have a great deal of respect recently wrote in his blog “Does it Compute” a piece entitled:
Technophobe and Proud Of It — the Consequences.  He states that there are “attorneys whose willful refusal to become conversant with their firm’s technology will drag down its productivity and ability to respond to client needs.” John then quotes Sharon Nelson, another good friend and legal technologist who …